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Exporting Non-IT Services Over the Internet

Altaf Khan

© Altaf Khan 2005-2006

Many Pakistani entrepreneurs are supplying services using local, attractively-priced workers to a remote, overseas client over the Internet and making a lot of money in the process! This presentation provides info on how to go about starting such a business.
This presentation outlines the strategic benefits that outsourcing customers are after. Which geographical locations have the most customers and what are the top industry sectors that outsource? What are the barriers to success and what selection criteria do customers generally use? It then analyzes four IT-enabled services that can be based in Pakistan: Call center, Claims processing, accounting, medical transcription. For further explanation, take a look at the presentation:

A. H. Khan. Exporting non-IT services over the Internet PPT. Small & Medium Enterprises Development Authority, Lahore, Pakistan, July 2001.



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